REFUND POLICY

Thank you for choosing Hapboom LLC! We are committed to providing high-quality sportswear and hope you are satisfied with your purchase. If you need to return or exchange an item, please see the specific terms and procedures of our refund policy below.

1. Refund Policy Overview
   At Hapboom LLC, we want you to be satisfied with any purchase. If you are not completely satisfied with your purchase, we allow returns or exchanges, as detailed below.
2. Return and Exchange Conditions
   2.1 Return Conditions
   You can request a return within 30 days of receiving the item, regardless of whether the product has been opened.
   The item must be in its original condition, including all tags, packaging, and accompanying items (such as instructions, accessories, etc.).
   Returned items must not have visibly worn, soiled, or damaged items.
   2.2 Exchange Conditions
   If you wish to exchange the same product for a different size or color, you can request an exchange within 30 days of receiving the item.
   The item must meet the return conditions for exchange processing.
3. Return and Exchange Process
   Please follow these steps to return or exchange an item:
   Contact Customer Service: Contact our customer service team via email or phone, providing your order number and return or exchange request.
   Obtain Return Authorization: Our customer service staff will provide you with return authorization and further return instructions.
   Packaging the Item: Pack the item to be returned or exchanged as required, ensuring it will not be damaged during shipping.
   Send the Item Back: Return the item to the following return address: 3849 GIBRALTAR AVE APT 8, LOS ANGELES, CA 90008
   Keep Tracking Information: We recommend using a trackable mailing method to return the item and retain the tracking information for future inquiries.
4. Processing Time
   After receiving the returned item, we will process your request within 5-7 business days. If the return meets the conditions, the refund will be returned to your original payment method.
   Refund processing times may vary depending on the bank or payment platform, and typically take 5-10 business days to reach your account.
5. Shipping Costs
   Unless the return is due to us sending the wrong product or the item being defective, you will be responsible for the return shipping costs.
   If you request an exchange, you will need to pay for the shipping costs of the new item.

We thank you for choosing Hapboom LLC and look forward to providing you with an exceptional shopping experience!